Researchers from Keele University have shown that most patient information leaflets in GP waiting rooms (and therefore possibly pharmacies) are written at a level too complex for nearly half the population. The study suggests that GPs and pharmacists could review the written information they have on display, consider whether any need replacing with more appropriate versions,  possibly involving patient representative groups in this action.  

This research has been published by BJGP - please contact the lead author, Dr Joanne Protheroe at This email address is being protected from spambots. You need JavaScript enabled to view it., for more information if required.