The NHS Five Year Forward View was published on 23 October 2014 and sets out a new shared vision for the future of the NHS based around the new models of care. Chapter 2 for commitment to patient information
Health Literacy: the agenda we cannot afford to ignore
This briefing provides an overview of the important agenda of health literacy and outlines the extent of the level of need and its economic impact. It concludes with four key priority policy actions. It is a key point summary of a longer policy briefing from the Community Health & Learning Foundation
The NHS Mandate between the government and NHS England sets out the ambitions for the health service.
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The NHS Constitution for England
This Constitution establishes the principles and values of the NHS in England. It sets out rights to which patients, public and staff are entitled, and pledges which the NHS is committed to achieve, together with responsibilities, which the public, patients and staff owe to one another to ensure that the NHS operates fairly and effectively